211 data can be used to inform decision-making and investment in our communities. This report summarizes Inquirer and Unmet Needs from 9,621 connections with inquirers in Niagara during the March 16th to August 31st 2020 period.

211 is a fully-integrated provincial helpline and online searchable database to help Ontario residents find and navigate community, health, social and government services. INCommunities, based in Niagara, is one of Ontario’s six 211 Regional Service Providers.

Published By: INCommunities/211 Central South Region Ontario

Publication Date: October, 2020

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