Do your clients ask frequent questions about Government of Canada programs or services? Are you unsure about the next steps they should take to get the government assistance they need?

Service Canada is offering free webinars from 1 September 2020 to 1 October 2020 to provide information to our Service Delivery Partners about federal government programs and services that could benefit your clients – including Indigenous peoples, seniors, persons with disabilities, families, youth, workers (including self-employed individuals), employers and newcomers.

Join from anywhere! The presentations are delivered via WebEx technology, with the audio portion provided via telephone. Choose to attend the webinars that are most relevant to you and your clients, the webinar schedule and topics are outlined below.

To register, please e-mail your selection(s) to EDSC.SERVICECANADADIRECT-SERVICECANADALIVE.ESDC@servicecanada.gc.ca, you will receive joining instructions within two business days.

Webinar Topic

COVID-19 Support for Workers
Review types of Employment Insurance benefits, the Canada Emergency Response Benefit, the actions required for maintaining benefits, earnings while on claim and other resources to support return to work endeavours. In collaboration with Employment Ontario and Canada Revenue Agency.

Dates:
September 2 at 10 am
September 15 at 10 am

COVID-19 Support for Employers and Service Delivery Partners
This webinar provides an overview of the work-sharing agreement, special measures implemented during the COVID-19 pandemic, financial support for your employees or clients. In collaboration with Employment Ontario and Canada Revenue Agency.

Dates:
September 8 at 10 am
September 24 at 10 am

Old Age Security (OAS)
Review the OAS program, including how to apply, how to defer the benefit, and touch upon other benefits available for low-income seniors.

Dates:
September 9 at 10 am
September 30 at 10 am

Services for Newcomers
In this webinar, you will receive information on Service Canada’s programs and services of interest to Newcomers. The goal of the session is to assist Newcomers in understanding and accessing the Government of Canada benefits and programs.

Dates:
September 10 at 10 am
September 23 at 10 am

Canada Pension Plan
This webinar will review the Canada Pension Plan (CPP) benefits, including how to make contributions, how to obtain an estimate, how to maximize your benefit, and how to apply.

Dates:
September 3 at 10 am
September 29 at 10 am

Canada Pension Plan – Disability
In this presentation, you will find information on the Canada Pension Plan Disability benefit as well as employment supports and programs available through CPP Disability Vocational Rehabilitation and the Opportunities Fund.

Dates:
September 17 at 10 am

Service Canada Overview
This session provides a brief introduction to Service Canada and briefly describes programs and services provided and guides clients on how to access them. The presentation is intended to give you basic information about our programs and services.

Dates:
September 1 at 10 am
October 1 at 10 am

Employment Insurance
In this presentation, you will find information regarding Employment Insurance benefits. Information will be provided on the types of EI benefits, actions required for maintaining benefits, earnings while on the claim and other resources to support return to work endeavours.

Date:
September 22 at 10 am

Services for Seniors
In this presentation, you will find information about financial programs and other services offered by Service Canada for Seniors and their caregivers. The session will also provide general information about Service Canada that may be of interest to Seniors.

Date:
September 16 at 10am

This series of webinars are brought to you by Service Canada