Mark Twain is quoted as saying, “If we were supposed to talk more than we listen, we would have two tongues and one ear.” This quote is right on when it comes to communications skills. Listening is absolutely core to good communications, building relationships, and producing great work and organizational culture. But do we truly know how to listen?
Listening is much more than simply hearing – instead, listening has deeper and fuller dimensions. In this webinar you’ll learn how to:
- Prime yourselves for better listening – and potentially prime others to do the same
- Learn how to listen to connect – to put people at ease and to build better relationships
- Learn how to listen to understand – to obtain clarity and a fuller picture than what you might initially hear
- Tips and strategies you can put to use in your office right away!
This webinar is hosted by Charity Village.